• Media

    Posted on November 2nd, 2007

    Written by islandzephyr

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    Steps to Improve Customer Service by Answering Your Email

    Steps to Improve Customer Service by Answering Your Email

    In a previous post, Why Your Business Should Always Answer Email, I went through several reasons why you should answer your email.
    Now, as a follow up, I am now going to go through some simple steps that will show you how to effectively answered your customer emails, and in the process, improve your customer [...]

  • Media

    Posted on October 30th, 2007

    Written by islandzephyr

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    Why Your Business Should Always Answer Email

    Why Your Business Should Always Answer Email

    Are you running a business? Then you should answer your email. Period. There was a recent article post called, Treat Your Blog like a Business, where Ben made some very good points about how you should run your blog. I want take that a little step farther and state the obvious. [...]

  • Media

    Posted on October 3rd, 2007

    Written by islandzephyr

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    Constant Contact IPO Announced

    Constant Contact just announced that they will be making their Initial Public Offering under the (NASDAQ:GM) symbol CTCT. The IPO will have almost 7 million shares and the press release is shown below.
    The information received by our company was in a newsletter form and shown below in the form it was received. This is [...]